Privacy Policy

United Flight | Effective Date: May 2026 | Last Updated: May 2026

 

United Flight ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and SMS/text message communications. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and similar contact details you provide voluntarily.

• Usage Data: Information about how you access and use our website and services.

• Communications Data: Records of your consent to receive text messages and any opt-in/opt-out preferences.

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2. SMS / Text Message Communications

By providing your mobile phone number and opting in to receive text messages from United Flight, you consent to receive SMS/MMS messages from us. These messages may include, but are not limited to:

• Account notifications and updates

• Appointment reminders and confirmations

• Customer care and support messages

• Promotional offers and marketing messages (only if separately opted in)

 

Message Frequency: Message frequency varies based on your activity and preferences.

Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details.

 

2a. How to Opt In

You may opt in to receive text messages from United Flight by:

• Completing an opt-in form on our website

• Texting a keyword to our designated number as instructed

• Verbally or in writing providing consent to a United Flight representative

 

By opting in, you confirm that you are the account holder or have the account holder's permission to use the mobile number provided, and that you agree to receive text messages from United Flight.

 

2b. How to Opt Out (STOP)

You may opt out of receiving text messages from United Flight at any time by replying STOP to any message you receive from us. After opting out, you will receive one final

confirmation message, and no further messages will be sent unless you opt back in.

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2c. Help

For assistance, reply HELP to any message, email us at support@unitedflight.com, or visit our website at www.unitedflight.com. Standard messaging and data rates from your

carrier may apply.

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3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services

• Send you requested notifications and communications

• Respond to customer service inquiries

• Comply with applicable legal obligations

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4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their own

marketing or promotional purposes.

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No mobile information (including phone numbers and SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes at any time. This data is used solely to provide the services you have requested from United Flight.

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We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., SMS delivery platforms), subject to confidentiality agreements.

• Legal Requirements: When required by law, subpoena, or other legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. SMS opt-in and opt-out records are retained to ensure compliance with applicable regulations.

 

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing communications at any time

• Request a copy of the data we hold about you

 

To exercise these rights, contact us at info@unitedflight.com.

 

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect

personal information from children. If we become aware that a child has provided us with

personal information, we will delete it promptly.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant

changes by posting the updated policy on our website with a revised effective date. Your

continued use of our services after any changes constitutes your acceptance of the

updated policy.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

- Email: info@unitedflight.com 

- Website: www.unitedflight.com